Privacy Policy
Effective Date: September 15, 2025
At HDD Depot, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services, and participate in SMS campaigns.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
Personal Information: When you make a purchase, you provide your name, email address, phone number, billing and shipping address, and payment details.
Transaction Information: Order history, purchase details, and customer service interactions.
Technical Information: IP address, browser type, device information, and usage data collected through cookies and tracking technologies.
2. How We Use Your Information
We use the information collected to:
Process and fulfill your orders for heavy equipment machinery.
Communicate with you regarding your orders and customer support.
Improve the functionality and experience of our website and services.
Comply with legal requirements and ensure the security of transactions.
3. SMS Terms and Conditions
Consent: By providing your mobile phone number, you consent to receive SMS/MMS messages from HDD Depot regarding orders, product availability, and other service-related communications. SMS/MMS may also be used to respond to inquiries or provide customer support.
Message Frequency: Message frequency may vary depending on your interactions with HDD Depot.
Message and Data Rates: Standard message and data rates may apply based on your mobile carrier plan.
Opting Out: You can opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your phone number.
Help and Support: For assistance with our SMS service, reply with “HELP” to any message, or contact our customer support team at hello@hdd-trader.com or [Insert Phone Number].
SMS Data Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We will never share or sell your SMS opt-in data or consent to any third parties for solicitation purposes. This information is solely used to deliver customer service communications as outlined in these Terms.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, modification, or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure. We encourage caution when sharing sensitive information.
5. Sharing of Information
We do not share or sell your personal or mobile information with any third parties for marketing or promotional purposes.
Your phone number and SMS opt-in consent will never be shared with third parties for marketing, solicitation, or other non-service-related purposes.
We may share your data with trusted service providers who assist us in processing payments, fulfilling orders, and offering customer support, but only to the extent necessary to provide these services.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies on our website to enhance your user experience and analyze website traffic. You can manage cookie settings through your browser preferences.
7. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information at any time.
Opt out of receiving marketing or promotional communications.
Request details on how your personal data is used.
To exercise any of these rights, contact us at hello@hdd-trader.com.
8. Changes to This Privacy Policy
HDD Depot reserves the right to update this Privacy Policy at any time. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
📧 Email: hello@hdd-trader.com
📞 Phone: [Insert Phone Number]
By using our website and services, you agree to the terms of this Privacy Policy.
